Our clients are large companies, that want to capture more value through customer centric innovation. They want to innovate and create customer-centric products and services or improve on their customer experience and aren’t afraid to develop ideas in a lean and iterative manner.
We assist throughout the whole creation process: from conceptual idea, to validated prototype, to MVP realization. We conceptualize, design, deliver, and market. When the opportunity exists, we help our clients go from business concept to spin-off.
By developing a sport and wellbeing platform that combines a unique on- and offline experience for those customers that aspire a healthy lifestyle.
By developing a “Risk calculator” which intermediaries use during contacts with SME clients. The Risk calculator helps to sensitize business owners regarding the legal risks they may have, and the legal protection insurance solutions D.A.S. offers to mitigate these risks.
By making sure everybody in the organisation understands how the CRM contributes to the business objectives.
By clarifying when and how employees should use the CRM through understandable use cases.
By developing the first online healthcare insurance subscription platform in Belgium.
By defining a new team structure, responsibilities and work processes, in line with the expectations and targets of the commercial organisation.
By drawing up a clear ambition together and using this as the basis to build the required expertise, new methods and tangible results.
With a customer contact strategy that connects potential homebuyers and keeps them interested before the actual sale.
By applying customer experience impact analysis we determined, fact based, impact and improvement potential of the various customer touchpoints.
We develop new analyses, build dashboards and recruit and train new analysts. Ziggo, formed after the merger of Casema, @Home and Multikabel, was confronted by the challenge to build its analytic competences from scratch.
One of the largest and most successful media players in the Dutch market wants to become an important player in video-on-demand. For this, they invested heavily in a technological platform and a strong brand.
However, the customer proposition and the business-to-consumer organisation still needed to be developed
A new renting concept that responds fully to the need for flexibility, and the desire to mix work and private life, as well as the sharing economy,
When you have a new strategy and you want to implement this in your company, you want to make it stick. That's why you need to translate the strategy in a language that creates a connection with your audience. If you connect personally with your audience, the relationship is a lifelong journey. It's a partnership.
Get in touch, drop by our office and we’ll gladly grab a cup of coffee, or discuss how we might be of assistance to your business’ needs.